Terms

1Who you're dealing with

Fond & Fold is a one-person shop, run by legal name / trading entity and registered address, at hello@fondandfold.com. Using the shop means you accept what's on this page. If you don't, the honest answer is not to use it.

Payment is taken by an outside company acting as merchant of record — that company is the seller for the payment itself, and its own terms cover the transaction alongside these. Name the provider and link its terms.

2What this is

A small, fixed collection of illustrated greeting cards. You pick one, send a photo of the person it's for, and get back one watermarked personal preview. You see that exact result before deciding whether to buy it.

How it's made, said plainly: I look for and select the art styles, apply my own eye and imagination, and produce the artwork with AI image tools, on prompts and settings I've calibrated in advance for each card in the shop. Nothing here is drawn by hand, and nothing here is generated from scratch on demand — the card existed before you arrived; what's new is the likeness inside it.

Because a model is involved, results vary. The likeness is an interpretation, not a portrait: it keeps what makes someone recognisable to people who know them — hair, glasses, posture, clothes, setting — rather than reproducing a face precisely. It is a likeness of recognition rather than of measurement, and it will sometimes be wrong in ways neither of us predicted. That is the reason you see it before you pay.

3Preview limits and recovery

• One accepted photo submission returns one stored result and one watermarked preview.
• If the preview is not right, you must give short checkbox feedback before submitting a different photo.
• A photo rejected before generation does not count. A technical failure on my side does not permanently use part of the daily safeguard either.
• Sending the same photo file through the same card returns the stored result.It is not regenerated and does not use another preview. A different photo is new work.
• A quiet reasonable-use limit applies to new unpaid generations. If you reach it, you may be asked to come back later. There is no credit balance to buy, transfer or refund.
• I may reduce, delay or block use that looks automated or abusive. Seesection 12.

4Buying a card

Prices are shown before you pay, in the currency at checkout, and the merchant of record adds any sales tax or VAT your country requires. Confirm whether displayed prices are tax-inclusive; EU/UK consumer rules require the final price to be clear.

You buy the exact single result shown in the preview, at the price displayed at checkout.Confirm the launch price and tax presentation before real payment is enabled.

The sale is complete when payment is confirmed by the payment provider — not when your browser shows a success screen. If a payment goes through but nothing unlocks, write to me and I'll sort it out manually.

Buying removes the watermark and gives you the full-resolution file. Trying to strip the watermark from a preview instead of buying it isn't allowed, and it produces a worse image anyway.

5Delivery, and saving it

You download the file straight away, and it's emailed to you as well. If you asked me to send it to the recipient, that goes out at the same time or at the time you chose.

Then the important part, because there's no account here:

• Close the tab and the preview is gone from your side. There's no history page and nothing to log back into.
• Sending the same photo file through the same card shows the same stored result again. That's the anonymous recovery route.
• Files don't live on my server forever, and I don't publish how long they do live — a published number is just a deadline. Save the copy on your own machine. That one is certain; mine isn't.
• I can't dig out a specific past card for you. There's no index from a person to a file, deliberately. See the Privacy page.

If the email never arrives, check spam first, then write to me. If the download link is broken and you paid, I'll get you the file.

6Refunds

You see exactly what you're buying before you pay, and the file is delivered immediately, sothere's no refund for changing your mind once it's delivered.

I will refund, without argument, when the fault is mine: you paid and got nothing; the file is corrupt or unusable; you were charged twice; or the watermark is still on a file you bought.

What I won't refund is the likeness not being what you hoped, when you'd already seen and chosen that exact preview. The whole point of preview-before-payment is that you do not buy on faith.

7Commissions

A commission is a separate piece of work with its own terms, agreed in writing over email before anything is charged. The Commission page describes how it runs; in summary:

• I reply to enquiries within 3 working days, and take on work only if I think I can do it well.
• Payment is up front. Work starts after it clears. The first version arrives within10 working days.
• You then have a 5-day window to ask for changes, and I reply within2 working days. The window closes when it closes.
• Once work has begun, the fee isn't refundable — you're paying for time that's been spent. If I have to abandon a commission for a reason of mine, you get the unused portion back.
• What's delivered is a high-resolution digital file, plus a square crop. No print, no physical object, no layered or editable source file.
• I may decline anything, including after an enquiry, and I'll say why.

Where an emailed agreement and this page disagree about a specific commission, the email wins.

8Your photo, your promise

When you upload something, you're telling me that:

• You have the right to use it — you took it, or you have permission from whoever did.
• The people in it are fine with it being turned into an illustration. If that's a child, you're their parent or guardian, or you have a parent's or guardian's permission.
• It isn't someone else's copyrighted image, a stock photo, a still from a film, or a picture of a public figure you have no connection to.
• It doesn't contain anything illegal, sexual, or violent.

You keep every right you had in your photo. You're giving me a narrow, temporary permission: to process it in order to make the card you asked for, and nothing else. It isn't used to train a model, it isn't shown to anyone, and it's deleted afterwards — the Privacy page says exactly when.

If a photo turns out to be one you weren't entitled to use, that's on you, and I may take the resulting card down.

9What you may do with the card

Once you've bought it, the card is yours for personal use, for good, with no extra fee and no expiry. That covers: sending it to whoever it's for; printing it, once or a hundred times; posting it on your own social accounts; framing it; putting it on your fridge.

What it doesn't cover, without asking me first: selling it or anything made from it; using it to advertise a business; putting it on merchandise for sale; adding it to a stock library or a template set; or feeding it into a model as training data. Any of those is possible — email me and we'll agree terms.

Please don't pass the file off as your own drawing. You didn't make it and neither, strictly, did I alone; being straight about that costs nothing.

10What stays mine

The card designs, the styles, the wording on this site, the wordmark and the shop itself stay mine. Buying a card buys the card, not the design behind it, and not the right to have the same style applied elsewhere.

I may show finished cards as examples of the work. If yours has a recognisable face in it, I'll ask you first — confirm this is an explicit opt-in at checkout rather than a buried default; opt-in is the right call even though opt-out is more common.

One honest note, because the alternative is a term that quietly isn't true: how much copyright exists in an AI-assisted image is unsettled and differs by country — in some places output with no human authorship isn't protected at all. What I'm claiming above is whatever rights do exist in the selection, composition and direction behind each card. Have a lawyer word this properly for your jurisdictions; it also affects what you can promise a commission client.

11What I won't make

The photo check catches some of this automatically, and I'll refuse the rest myself:

• Anything sexual, or anything sexualised involving a child. This one has no grey area and no appeal.
• Photos used to harass, humiliate, impersonate or deceive someone.
• Public figures and celebrities you have no connection to.
• Identity documents, anyone else's private photographs, or images obtained without consent.
• Hateful content, or content that glorifies violence.

A refusal does not use a preview. Serious cases get reported where the law requires it, and the shop closed to you.

12Fair use of the shop

Don't script it, scrape it, or run it through a proxy pool to bypass the preview limits. Don't try to read the prompts, work around the watermark, or reverse-engineer the pipeline. Don't resell access. Don't do anything that would make me have to add a login.

If I see automated use I'll rate-limit or block it, and I don't have to warn you first. Nothing is owed to you in that case, because nothing was paid.

13Downtime, changes, closing

One person runs this, so: the shop may be slow, briefly broken, or down for maintenance, and there's no uptime guarantee. The AI service it depends on can also be down, in which case the failed request does not permanently consume part of the preview safeguard and nothing is delivered.

Cards may be added, retired or reworked. Prices may change. A card you already bought is unaffected — you have the file.

If I ever close the shop, I'll say so on the site with reasonable notice, honour anything already paid for, and stop taking money before anything else. Buying a card is buying a file, not a subscription to my continued existence.

14Liability

The shop is provided as it is. I don't warrant that the likeness will satisfy you, that a card will suit a particular occasion, or that anything here is fit for a purpose you haven't told me about.

To the fullest extent the law allows, I'm not liable for indirect or consequential loss — a card that didn't arrive in time for a birthday, a print shop's mistake, a recipient's reaction. Where I am liable, it's capped at what you paid me for the thing that went wrong.

None of that touches the rights you have as a consumer that can't be signed away, or liability for death, personal injury or fraud, which can't be limited anywhere.A lawyer needs to set the cap and check the exclusions against each market — unenforceable caps can invalidate more than themselves.

15Changes to these terms

I'll update the date at the top when this page changes. Material changes get said plainly on the site, not slipped in. A change never applies retroactively to a card you've already bought or a commission already agreed.

16Law and disputes

To be decided with a lawyer, and it matters more than it looks: which country's law governs, where disputes are heard, and how that interacts with consumers' right to sue in their own country regardless of what this page says. Also confirm how the merchant of record's terms sit alongside these — the payment contract may well be governed by its law, not yours.

Before any of that, please just email me. Most of what could go wrong here is a broken link or a file that didn't send, and I'd rather fix it than argue about it.

17Contact

hello@fondandfold.com reaches me directly. Business, partnership and press enquiries have their own note on the About page. How your photos are handled is on the Privacy page.